Quality Real Estate Service

How would your real estate experience improve if you had a skilled professional like Natalie Rakoci guiding and advising you every step of the way?

All too often, customer service programs are created in cushy conference rooms, far removed from the people for whom the programs are designed. Those efforts often miss the mark because they aren’t drawn from the group that matters most: the customers.

But with quality service comprehensive business philosophy, we’ve gone right to the source. You’ve told me that buying and selling a home can be stressful, time-consuming and sometimes overwhelming. I want to change that. The Service Pledge of excellence means that as s professional I assume three important roles:

Trusted Advisor – With specialized knowledge and extensive training, I will help you navigate your home buying and selling process. I will listen to your goals and recommend ways to help you achieve them.

Skilled Negotiator – The real estate process requires negotiation of complex issues; I am committed to working in your best interests. I will help you secure the best possible price, with the most favorable terms, in the shortest period of time.

Expert Facilitator – Natalie will work to ensure your purchase or sale stays on track and on time. You will receive outstanding customer service, her professional expertise, and be offered other services that can help enhance your result – far beyond the transaction itself.

As a trusted advisor, skilled negotiator, and expert facilitator, Natalie has committed to exceptional quality service. She is aware that a smooth process is based on trust, her pledge assures delivery on the promise to provide extraordinary customer care.

Natalie wants you to understand the process in full, from beginning to end, and stay in regular contact so you are informed at every step. Natalie can also recommend ancillary home services that will offer clear, added value.

And then, Natalie Rakoci wants to know how satisfied you were with her representation. There are a variety of ways you can provide a review, a Real Satisfied Survey will be conveniently emailed to you. You can also send an email, write a note, whatever is easiest for you, but it provides Natalie with critical feedback so she can continue to serve with excellence.

You deserve a knowledgeable advocate in the real estate process, and service that is designed to do just that. Because it’s about commitment: By partnering with you, listening to your needs and communicating clearly, your home sale or purchase will become exactly what it should be.

Natalie Rakoci, REALTOR
Century 21 Broadhurst
Cell: 330-881-4871
Office: 843-448-7169
Email: natalie@rakoci.com